Frequently Asked Questions

Zenicham bridges the gap between expensive custom-made products and a one-size fits all approach by creating a true semi-custom fit product. Our covers come in many different sizes to meet your specifications. To get an extra snug fit, elastic bands are woven into the bottom of the covers.

We know you need your covers as soon as possible. We offer the following shipping depending on your location:
Continental US— 1-3 days expedited shipping and 3-5 days free shipping International — standard 10-20 days
Canada — standard 5-10 days
Alaska, Hawaii and territories — 14-28 days
Puerto Rico — standard shipping 4-8 days

We make it easy for you to return your order. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.To start a return, you can contact us at orders@eliteshield.com.If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.Items sent back to us without first requesting a return will not be accepted.

Please check each product page to view warranty information and contact us to verify if you have further questions.

Use mild soap or detergent and use a hose to spray off dirt or extra debris. Be sure to not use chemicals like bleach or astringent to clean -- it will damage the cover.