FAQ

Frequently Asked Questions

What Is A Semi-Custom Fit Cover?

Zenicham bridges the gap between expensive custom-made products and a one-size fits all approach by creating a true semi-custom fit product. Our covers come in many different sizes to meet your specifications. To get an extra snug fit, elastic bands are woven into the bottom of the covers. 
               

What Kind Of Shipping Options Do You Offer?

We know you need your covers as soon as possible. We offer the following shipping depending on your location:
Continental US— 1-3 days expedited shipping and 3-5 days free shipping
Australia, Austria, Belgium, Canada, Czech Republic, Denmark, Finland, France, Ireland, Israel, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Sweden, Switzerland, United Arab Emirates, United Kingdom, Germany, Italy, Spain — 4-10 days                                                

What Is Your Return Policy?

We make it easy for you to return your order. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.To start a return, you can contact us at support@zenicham.com If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.Items sent back to us without first requesting a return will not be accepted.

Do You Have A Warranty On Your Covers?

Please check each product page to view warranty information and contact us to verify if you have further questions.                                                                           

How Do I Clean My Boat, RV, Motorcycle, And Other Covers?

Use mild soap or detergent and use a hose to spray off dirt or extra debris. Be sure to not use chemicals like bleach or astringent to clean -- it will damage the cover.